Useful Dynamics 365 Resources

Useful Dynamics 365 Resources

As of the December 2016 update for Dynamics 365 online and on-premise, CRM functionality is now included as a part of the Dynamics 365 suite of business applications. I have provided the following microsoft references to help you easily find your answers from the official resources for learning how to use Product Features, Administration, Licencing, Billing, Downloads, Whitepapers and Developer Resources etc.

Dynamics 365 Roadmap

The Dynamics 365 Roadmap helps provides an indication of what to expect in the future Dynamics 365 releases. This very useful when planning your CRM and digital transformation project, use this roadmap to find out what is being made generally available and what is in development. All dates and features that are in development are preliminary and are subject to change without notice.

Product Feedback, Ideas & Suggestions

You can help improve Microsoft Dynamics 365 by providing suggestions and feedback. Fellow Users can vote for your suggestion and if it’s popular you could potentially see you request in a future dynamics 365 release;

Comparison on Dynamics 365 Online Vs On premise

Subscriptions & Trials

You can use the following link to setup your Dynamics 365 trial

Software Requirements

Microsoft Dynamics 365 online requirements

Web application requirements for Microsoft Dynamics 365

Microsoft Dynamics 365 system requirements

Microsoft Dynamics 365 for Outlook software requirements

Dynamics 365 User Guides

Dynamics 365 Administration


Customer Service

Field Service

Project Service Automation



Social Engagement


Installation & Downloads

December 2016 Service Pack for Dynamics 365 (On-Premises)

The first release of the December 2016 Service Pack for Dynamics 365 (on-premises). This is a tested, cumulative set of updates for Microsoft Dynamics 365. It includes performance enhancements that are packaged together for easy deployment and Dynamic CRM 2016 installation is a prerequisite.

Dynamics 365 SDK (Software Development Kit)

Contains the complete SDK for Microsoft Dynamics 365, Microsoft Dynamics CRM Online, Microsoft Dynamics CRM 2016 (on-premises), and the User Interface Integration (UII) SDK.

Nuget for Dynamics 365

This package contains tools for the December 2016 update for Dynamics 365 (online and on-premises). These tools may be used for application and solution development. The Microsoft .NET Framework 4.5.2 must be installed on the computer where these tools are to execute.

Unified Service Desk

Download the client application and sample packages for Unified Service Desk.

Dynamics 365 Developer toolkit

Speed up development of Dynamics 365 with Visual Studio 2013 and 2015 Developer Tookit

Dynamics 365 Development Resources

Best practices for developing with Microsoft Dynamics 365

Dynamics 365 Developer Centre including code samples

Tutorials and resources for learning about development for Microsoft Dynamics 365

Extending Dynamics 365 on the Client

Extending the Dynamics 365 on the Server

The programming models for Microsoft Dynamics 365

Dynamics 365 White Papers

Microsoft Dynamics 365 Implementation Guide for on-premises and online

Dynamics 365 / CRM Online White Papers

Integration Guide for Dynamics 365 and Office 365

Setup Guide: Server Side synchronisation for Dynamics 365 Online

Performance Benchmark for Dynamics CRM Online 2016 Update 1

Dynamics 365 CRM On Premise White Papers

Server Side Synchronisation

Scalable Security Modelling

Microsoft System Center Management

Performance Benchmark on Azure Iaas

Security & Compliance

Trust Centre: Security, Privacy and Compliance Information for Office 365 and Dynamics 365

 Support & SLAs

Customer can review the current SLA for the Service by visiting;

Dynamics 365 Licensing Resources

Microsoft Dynamics 365, Enterprise edition Licensing Guide

Microsoft Dynamics 365, Business edition Licensing Guide

Dynamics 365 Billing

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