Microsoft Dynamics 365 (online and on-premises) Update 2.1

Microsoft Dynamics 365 (online) Update 2.1 update is now in progress for Dynamics 365.

This article describes the updates and changes that are included in this update.

This update is available for all languages that are supported by Microsoft Dynamics 365.

Microsoft Dynamics 365 (online and on-premises) Update 2.1 resolves the following issues:

  • “Scheduling Alerts” dialog is displayed without any alerts in non-Internet Explorer browsers.
  •  Activities and Closed Activities Icons not displayed correctly for some entities.
  • AdminOnlyMode check should be bypassed when an application from outside wants to execute a SDK in system user context.
  • Appointment recipients do not receive invitations.
  • Appointments created in Outlook, or the Outlook Web App need to be activated.
  • Audit details lost after switching Case Status transition.
  • Cannot add associated record for N:N Relationships with only Append/Append To permissions.
  • Categorized Search fails with Query Builder Error due to use of lookup entity Attributes in Quick Find view.
  • When a Business Process Flow in the Case Entity is duplicated access to Incident records is broken.
  • Changing owner via workflow also changes Owner in Create Audit Event.
  • Clicking Phone Number link opens Quick Create form.
  • Command Bar in activities tab in social pane not displaying all buttons.
  • Navigating from Contact to Opportunity, and back again hangs with the message “Requesting Data from CRM”.
  • Creating an Appointment from the Social Pane when < symbol is present (Opportunities).
  • Customized Workflow activity will be triggered twice which is designed to be called only once.
  • Deactivate screen with custom Inactive status reasons requires scrolling to choose the option.
  • Editing columns during Advanced Find throws the error (
  • Email body is disabled while using Chrome in Citrix, and Chrome Incognito mode in Windows.
  • Export solution failed in RoutingRuleHandler.ExportWorkflow with Null System.NullReferenceException: Object reference not set to an instance of an object.
  • Export to Dynamic Worksheet doesn’t respect regional settings.
  • Forms no longer underline section headings since Dynamics 365 upgrade.
  • Getting SQL timeout exception when retrieving application metadata.
  • Open in browser generates invalid URL in iOS 10.
  • Last updated field is not shown up under Health box.
  • Lookup is not defaulting.
  • Missing “+” Icon on the Quick View control.
  • Unable to Set Regarding on e-mails when using the Unified Service Desk.
  • The error “Object doesn’t support property or method ‘$find'” occurs when clicking on Results button twice.
  • Organizations upgraded from Microsoft Dynamics CRM 2016 can have a Null BusinessProcessType causing these Business Process Flows to be unusable post upgrade.
  • A Lookup control error occurs when updating appointment created in Outlook.
  • Page keeps loading after clicking Ok on access denied error.
  • Previous connection to mailbox is not closed properly using Hybrid Email Server Profile.
  • The error “unable to connect to Exchange” occurs when attempting to use the CRM App for Outlook in Outlook Web App (OWA).
  • Scheduling Alert occurs without an alert when changing an existing Appointment.
  • Server Side Synchronization required attendees list changes when multiple contacts exist with same email address, or users exist with same email address as contacts.
  • Solution uninstall is not respecting dependency.
  • StatusCode value is displayed as Integer instead of Text for Inactive records on the QuickViewForm.
  • Subgrid for Opportunity doesn’t trigger the Opportunity default Business Process Flow.
  • Subgrid record changes layout of the Form.
  • Sync workflow with System User as primary entity throws error when triggered.
  • SystemUserPrincipals could not repopulate when User is reactivated.
  • Tasks duplicating through Server Side Synchronization after Security Role change.
  • Unable to add Notes to Task After navigating away from Task Form in Dynamics 365 For Sales.
  • Unable to Assign Security Role to Business Process Flow in Dynamics 365 for Sales.
  • Unable to import Excel containing Floating Point Number field data.
  • Unable to populate value on Service field on Service Activity from the Form assistant.
  • Unreadable HTML encode displays in alternate key Selected Attributes list.
  • WebAPI FetchXml query does not return FormattedValues for Link-Entities attributes in Dynamics 365.
  • When hiding the Business Process Flow during onLoad only the first 2 steps are displayed when showing the Business Process Flow.

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